Build User Trust & Transparency
Potential users often wonder how long the service will be supported, who is behind it, and how it remains sustainable when it only costs $1/month. Our goal is to humanize the product and be fully transparent about what we do and how we operate.
Key Actions:
Product Strategy & Mission: Clearly describe our mission, explain that the main revenue comes from B2B services, and that the $1/month analytics is a passion project to provide users with high-quality, simple analytics. This helps reassure users that we won’t shut down due to losses.
Show the Numbers: Display how many B2B partners and tracked events we have, and highlight that we are GDPR compliant.
Team Transparency: Show the faces of the team, maintain a public UserJot roadmap so users can see our plans and influence them.
Communication Channels: Provide open lines of communication — Discord, email support, UserJot feedback, and a live chat on the site.
Social Proof: Showcase real user testimonials and success stories.
Brand Identity: Create a logo and unique design that reflects our values and builds trust.
Kyrylo Usichenko
last week0